Have questions? We’re here to help! Below are answers to some of the most common questions about Lulu Mini — from orders and shipping to baby sizing and mama care.

1. What is Lulu Mini?

Lulu Mini is a mama & baby store offering gentle skincare products for mothers and comfortable, adorable clothes for babies aged 0–24 months.

2. What sizes do your baby clothes come in?

Our baby clothes are available in sizes for newborns up to 24 months. A size guide is included on each product page.

3. Are your baby products safe for sensitive skin?

Yes! Our baby clothing is made from soft, breathable, and skin-friendly materials that are gentle on delicate baby skin.

4. Are your skincare products safe for pregnant or breastfeeding moms?

Absolutely. All our skincare products are made with natural, non-toxic ingredients, safe for use during pregnancy and postpartum.

5. How long does shipping take?

Domestic shipping: 4–7 business days
International shipping: 10–15 business days
Orders are processed within 1–3 business days.

6. Do you offer international shipping?

Yes, we ship worldwide! Shipping rates are calculated at checkout based on your location.

7. How can I track my order?

You’ll receive a tracking link via email as soon as your order is shipped.

8. What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, and other secure online payment options.

9. Can I return a product if I’m not satisfied?

Yes. You can return unopened items within 14 days of receiving your order. Please check our Return Policy for full details.

10. How do I contact customer support?

You can email us at support@lulumini.com or message us through the Contact Us page. We’ll respond as quickly as possible.